See your order even if you are not a registered user. Enter your order number and email address. Please allow 24 hours for updates from the time your order was placed.
Orders cannot be modified or cancelled once submitted. If an order is returned as undeliverable, a refund will automatically be processed.
Products purchased are while supplies last - substitutions for out of stock items are not available. Should an item be out of stock after the order is placed, the item will be removed and only the products shipped will be billed. Promotions are not applicable on replacement orders.
You may experience temporary shipping delays with your orders due to safeguards implemented to protect the health of our distribution center employees and our communities.
You can truck your order on these websites:
When your order amount is ≥ $90, we will ship via DHL worldwide. You can check the logistics information at the following URL.
If your address is in the United States, Canada, Australia, Germany, France, the Netherlands, Italy, Spain, Belgium, Luxembourg, South Africa, Jersey, Guernsey, the Isle of Man. You can check the logistics information at the following URL.
If your address is in the UK. You can check the logistics information at the following URL.
If your shipping address is not in the above country, you can check your logistics information at the following URL.
If you can't find your logistics information in the above link, it may be because the logistics provider has not synchronized the information in time, please try again after 24 hours or please contact our customer service.
Customer Service Email: email@example.com